We have taken note of the community's concerns regarding our transfers to other wallet addresses. We would like to clarify that this activity is part of our efforts to balance liquidity across various Rollup networks.
We also want to inform you that the Orbiter bridge service is operating smoothly. However, if you encounter any issues with a transaction getting stuck, we have outlined the following steps to help you resolve the problem:
Check your transaction hash and confirm if the last four digits of the transferred amount are 900X. (Read more on https://t.co/fMRblJlpjv)
1. If they are, but you haven't received the funds, please create a support-ticket, and we will assist you with the matter.
2. If they are not, it indicates that you haven't followed the correct bridging rules for the transfer or that the transaction has encountered a specific issue.
- If you modified the transferred amount or didn't use our website correctly, please visit https://t.co/u22vZlYc2p to check the status of your transaction and kindly wait for our refund.
- If you followed the correct procedure, please create a support-ticket and provide your feedback, and we will assist you accordingly.